HELP & ANSWERS

A few good questions.

Memberships, payments, attendance and getting started.

A FEW GOOD QUESTIONS

Before you
join us.

Is this only for sports clubs?

No. Trino.Tech is built for sports, activity and community organisations. Badminton is where we started, and a yoga studio and a karate club also use the product. If your group meets regularly and needs to manage members, attendance and shared costs, tell us about it.

Do we need to own a venue?

No. Our own club rents a school badminton court. Availability polls and minimum-player checks support that kind of session planning. Trino.Tech does not claim to book the venue automatically.

What does the member wallet do?

It shows a member’s recorded club credit. Members transfer funds to the club’s bank account using the requested identifier; supported transaction matching credits the balance. Attending a paid session deducts its fee.

How does external membership work?

Our badminton setup links club eligibility to a valid Badminton Ireland membership. Players complete the required registration and insurance process externally. This is a club-specific eligibility rule, not a claim of official endorsement or a universal federation integration.

How does the free trial work?

Trino.Tech is a live product used by three customer organisations. New customers can request a free trial. Trial duration, scope and ongoing pricing are agreed before access begins.

How do you approach member privacy?

Our goal is to minimise the information needed to run a group. Account identifiers, attendance and payment references may still be personal data when linked to a person. The precise data handling, retention and responsibilities need to be documented for each rollout. This page does not claim independent GDPR certification.